Communicating Across Cultures

Descripción

"Communicating across Cultures is a vocational guide that offers us the skills to recognize, understand, and overcome communication difficulties among cultures, whether they are based on nationality, ethnicity, gender, sexual orientation, age, education, social class, and level of (dis)-ability on a daily basis. The author's theoretical and practical discussions, enhanced with many figures and examples, help us to recognize the various values, attitudes, expectations, concerns, and pattern behaviors that we all encounter in the workplace. Communicating across Cultures is an essential tool in any personnel training program."--Jacket.