Five steps of outcome-based planning and evaluation for public libraries

Descripción

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which specific goals are reached and provides information that is useful in demonstrating the library's worth. This book aims to make the process transparent and easy to follow.