Misadventures in health care

Descripción

This volume considers human error as a phenomenon to be understood so it can be effectively addressed, thus enhancing safety. This involves challenging the presumption that to err is human and supplanting it with a synthesis of insights conveyed by stories from the rarely considered perspective of health care providers -- those who know firsthand what can be involved in an error as well as the myriad of unsafe factors in the context in which health care is provided.